Delivery

We believe in fuss free delivery.

SERVICE? SPEED? COST? WHO?
USA & Canada Standard (Untracked)
 
12-16 working days FREE on all orders Your local postal service
USA & Canada DHL Express
1-3 working days

$18

$9 on orders over $120

$4 on orders over $200

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Global Standard (Untracked)
12-16 working days

 $4.50

(FREE on orders over $25)

Your local postal service
Global DHL Express
*select countries, see table below
3-6 working days

$25

$15 on orders over $120

$7 on orders over $200

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UK & EU delivery

Depending on where you live, there may be customs charges upon entry to the country. Additional charges for customs clearance must be borne by the recipient.

Shipping updates (& Covid-19)

We’re still here to help, still here packing orders, and our delivery providers are still here to deliver your Bath & Unwind orders.

Whilst some delay is expected on deliveries, our carries are still doing their utmost to meet their timescales, and we’re still able to supply all your favourite skincare, hair care and body treats!

We’ve just launched DHL Express Service in the USA, which whilst is a little more expensive, is experiencing no service delays. This service can be selected when you checkout.

If your parcel is slightly delayed, please allow an additional 12 working days for it to be delivered, we're confident your order will arrive safely, it's just likely to be a little later than usual.  As our customer service team is currently working remotely, our phone lines are down. 

Thank you for your patience and for visiting Bath & Unwind, we really appreciate it!

Good to know

All orders placed before 2:00PM GMT, will be dispatched the same day.

Canadian Duties and GST or HST:

The official rules stated by Canada Border Service Agency are that goods worth less than CAN$20 do not pay any duty or GST/HST. If you exceed this threshold then you will incur a 5% GST, in most cases this fee is charged on delivery and so will be paid on the doorstep when being delivered by the courier. If you live in the following areas: New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario or British Columbia you will be subject to HST. Further information can be found at the Canada Border Services Agency.

Your order will be sent using the International Postal Service. We will put the value of the order on the outside of your parcel, using the internationally recognised CN22 form, which will result in quick customs clearance. In the event that tax will need to be paid, it is simply paid to Canada Post.

Who delivers your parcels?

Parcels sent to the US & Canada will be delivered by the local postal services. 

*Global DHL Express

Country Transit Time (working days)
Albania

2

Australia

4

Bahrain

3

Bhutan

5

Bosnia & Herzegovina

2

Cambodia

3

China

3

Faroe Island

4

Gibraltar

2

Greenland

5

Hong Kong

3

Iceland

2

Indonesia

3

Israel

2

Japan

3

Liechtenstein

2

Macao

3

Malaysia

3

Mexico

3

Nepal

4

New Zealand

4

Norway

4

Oman

3

Philippines

3

Qatar

3

Singapore

3

South Africa

3

South Korea

3

Sri Lanka

3

Switzerland

2

Taiwan

2

Thailand

3

UAE

3