Rewards

Reward Points

Earn Reward Points when you shop or complete activities onsite. Here's how it works:


  1. Create an account
    We'll give you 350 Reward Points as a welcome gift
  2. Start earning
    $1 spent = 5 Reward Points.
    Plus, see below for other easy ways to earn
  3. Redeem your rewards
    Convert your Reward Points to vouchers and use them at checkout


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Ways to earn

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How to redeem

Once you’ve collected at least 500 Reward Points, you can redeem voucher codes which you can then use at checkout. There is a minimum spend of $30 to use a voucher code. The following vouchers can be redeemed:

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Frequently asked questions

How do I use my Reward Points?

Once you have enough points to redeem your voucher, simply click ‘Get reward’ under the qualifying voucher. You will be immediately prompted with your new voucher code, which you can copy and use at checkout. Any vouchers not yet used can be found under 'Claimed rewards'. To reveal your unused voucher code, click ‘View reward’, copy and paste the code into the promotions box at checkout.

There is a minimum spend of $30 to use voucher codes between $5 and $15, and a mininum spend of $700 to use the $100 voucher code.

Do Reward Points expire?

Your Reward Points balance will expire 6 months after your last purchase date. If you make a purchase within 6 months, your Reward Points expiry date will be reset from your latest purchase date. If you haven't made a purchase in 6 months or more, your Reward Points balance will expire.

How can I reset my Reward Points expiry date?

You can only reset your Reward Points expiry date by making a purchase onsite. Earning points through birthdays, social media, referrals or any other non-purchase activities will not reset your Reward Points expiry date, and your Reward Points balance can still be eligible for expiry if you haven't make a purchase in 6 months or more.

Can Reward Points be used together with a discount code?

Only one code can be used at once.

Can I combine spend from multiple accounts into a single account?

Your Reward Points are tied to your specific email address, so they cannot be transferred between accounts.

How does Refer a Friend work?

Send your friend your unique referral link and when they visit the site via the referral link, they get a voucher code for $10 off when they spend $30 onsite. If they shop and use that code, you get a $10 off voucher code too (same minimum spend of $30 applies).

What happens when I return items or cancel an order.

If you return your purchase and/or receive a refund, the points you'd earned on that order will automatically be removed.